Take a look at our FAQ’S or House Rules to get answers to our most frequently asked questions. Or, get in touch with us below.
Contact Us
For general and customer enquiries:
support@showcase.co
For brand enquiries:
hello@showcase.co
For VIP applications:
Complete application form
Locations
Headquarters
-
United Kingdom
22 Charterhouse Square, London, EC1M 6DX. Company No: 10862019. VAT: GB274318986.
-
United States
251 Little Falls Drive, Wilmington, DE 19808. Company No: 3665909. EIN: 85-3029517.
-
Australia
Level 1, 34 Burton Street, Kirribilli, NSW, 2061. ABN: 58632275944.
-
Europe
30 Upper Fitzwilliam St, Dublin 2, D02 X205. Company No: 749486. VAT: IE4199985DH.
Please note our headquarters are not open for visiting.
Please ensure you are using the same email address and password you registered with. If you can’t remember your password click on the ‘forgotten password‘ link on the login page. You’ll be prompted to enter your email address and we’ll send you an email with a link that will allow you to create a new password for your account.
Should you continue to experience issues, please contact Showcase Support at support@showcase.co
As we are working directly with brands, it is encouraged that you refer to the brand’s website for specific size guides for clothing, footwear and accessories.
All stock availability will be dependent upon the brand. Please check specific listings as items will be limited in style and size.
Some brands will include faulty, damaged and factory seconds. Please be sure to check you are happy with the item as, to enable us to offer the same high discounts online, we operate a very strict refund policy.
Categories will vary by brand, however, we aim to offer a range of brands focusing on womenswear, menswear, footwear, kidswear, accessories, leather goods, beauty, homeware and jewellery. All items will be discounted at up to 80% off RRP.
Still got questions? Visit our full list of FAQ’S, or get in touch with us at support@showcase.com and we’ll do everything we can to get the answers you need.
To ensure that we provide the best possible shopping experience at our sample sales, we require our members to follow our House Rules.
This is to maintain our highest available discounts, partner with the world’s most exclusive brands and protect our valued community.
These rules differ for sales based in different locations. Please ensure that you have read the relevant House Rules for the sale that you are attending.
For a full list of our House Rules please see the House Rules.
- You must have a valid ticket to enter each sale, and each member will require their own ticket.
- No food or drinks are allowed into our sales.
- All items are ‘sold as seen’; please ensure that you are happy with your items before purchase.
- Some sales may have strict no photography rules, where these apply, phones will be required to be checked into the cloakroom.
- Fitting rooms, when available, are communal.
- No returns, refunds or exchanges are available for any sales where you have purchased the product in person.
Join with Facebook